UX designer (contract)
Microsoft
April 2022- Present
USA (remote)
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Created a quota recommendation feature that empowers DevOps engineers and cloud architects to bypass time-consuming support processes, resulting in a reduction of quota resolution time from 3 days to just 10 minutes through automation.
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Simplified the complex quota request process from 6,000 request combinations to a single quota request for large-scale customers over 1,000 subscriptions.
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Collaborated with PM, front/back-end engineers, visual designers, UX researcher in agile product design & development process.
UX designer
Jolocom
January 2021- August 2022
Berlin, Germany (remote)
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Designed user experience for Jolocom, global infrastructure to support decentralized identity management.
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Improved decentralized identity issuer/verifier dashboard, by achieving a smooth enterprise rollout with a higher user satisfaction score among users.
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Reduced B2B customers’ learning time from 2 days to 15 min. by interactive web tutorial.
UX desiger
Crocusoft
Feb. 2017- January 2020
Baku, Azerbaijan
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Enhanced the user experience of 3 projects for large enterprise and logistic companies.
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Created an identity verification user flow and improved UX and UI to streamline the onboarding process for applicants, resulting in a significant reduction in application processing and waiting times.
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Organized multiple design sprints and workshops to align cross-functional partners in product, engineering, data, and customers.